Q: Are your products a substitute for medical advice or treatment?

No. Please note that all information content on our Tales of Life Candles website should in no way be considered medical advice. Our product information is not intended to cure, prevent, treat or diagnose any disease or medical conditions. You are responsible for your own health and safety. Please consult your medical professional for advice on all health and medical conditions.

Question 1

How are your candles made?

Accepted Answer

All our crystal-infused aromatherapy candles are hand poured in small batches using pure natural soy wax, lead-free cotton wicks, 100% organic essential oils and highest quality phthalate-free fragrance oils to ensure the cleanest and most gentle burn. Our candles are free of any harmful additives or dyes, including any petroleum products, phthalates and parabens. Our crystals are hand-selected, cleansed and energised to charge them with healing energy and positive intentions. Our packaging is made from 100% recycled and biodegradable materials, with zero plastic use. Our shipping boxes, tissue paper and labels are all derived from recycled materials. We only source our supplies from socially responsible businesses with ethical manufacturing processes.

Question 2

What are the benefits of moving towards sustainable & health friendly candles?

Accepted Answer

Better for the environment, better for our health! (and they smell better too!)
 
We strongly believe that sustainability is something we all should try to adopt in our lifestyle, in whichever way we can. All of us can make minor adjustments in our lifestyles to have less impact on our environment. For one, it might be to cut down driving, for someone else, it might be purchasing candles that are more earth friendly. Every small change makes a difference if it’s multiplied millions of times. It ensures a habitable world for future generations.
 
With today’s consumer market filled with products made by over exploiting mother nature’s resources, we at Tales of Life Candle Co are trying to make a small (but compounding) impact by choosing ingredients and supplies that take a less toll on mother nature so that we can feel good about what we produce and more importantly, you can feel good about what you buy. We also adopt cute little rescued wild squirrels every month in BC and pay for their treatment, care and rehabilitation! 
 
So ask yourself, what small change can I make today to help lead a sustainable lifestyle? (Hint: Candles!)

Question 3

Do your products contain paraffin?

Accepted Answer

Absolutely Not! Our candles are free of any harmful additives or dyes, including any petroleum products, phthalates and parabens.

Question 4

How long do the candles burn?

Accepted Answer

Our 7 ounce candles burn for approximately 50 hours. 50 hours of happiness in one jar.

Question 5

What are the benefits of crystal infused candles?

Accepted Answer

We can’t imagine a more perfect combination than crystal energy and aromatherapy. Synergy is the perfect word to describe how crystals and essential oils come together and blend their energies beautifully to help us awaken our senses and rejuvenate our mind, body and soul. They amplify each other’s abilities to instantly create a warm and soothing ambience that will inspire, enhance and improve your sense of mindfulness and well-being.
All our crystal-infused candles are thoughtfully crafted and embedded with unique hand-picked crystals on top that sink right in when the candle is lit. This ensures their energies emanate together with the fragrance from the essential oils to give you the powerful combined effect of crystal energy and aromatherapy. The lovely crystals left at the bottom of the jar, once the candle is finished, are for you to keep as a constant source of inspiration and positivity (Just wash them with warm soapy water!)

Question 6

Are your crystals ethically sourced?

Accepted Answer

Yes. All of our crystals have been ethically sourced from Brazil, Peru, Mozambique, Africa and Australia, carefully and thoughtfully hand picked by our team.

Question 7

How do I use the leftover crystals?

Accepted Answer

Once you have reached the end of your candle, take out your crystals carefully and gently rinse them under warm water to remove any remaining wax. The crystals can be then reused in your everyday routine to stay connected with their energies.
Here are some simple ways to use these crystals in your life: 
- Hold them or place them on your body during meditation or yoga practice
- Carry them in your pocket or purse to stay connected throughout the day
- Place them on your shelf as a part of your home decor

Question 8

How do I know which crystals are right for me?

Accepted Answer

It’s believed by many that you'll be drawn to the crystal your body needs simply by looking at or holding a crystal. It’s highly likely that the crystal you feel most attracted to is the kind of energy you need. If you’re not too familiar with crystals, it’s okay to start by picking one just because you love the color.  But we recommend doing a little research on the different stones to understand the energies they hold, along with their specific benefits. Feel free to drop us a message and we can help you!

Question 9

Why do the crystals sink in after lighting the candles?

Accepted Answer

All our crystal-infused candles are embedded with unique hand-picked crystals on top, that sink right in when the candle is lit, to ensure that their energies emanate together with the fragrance from the essential oils, to give you the powerful combined effect of crystal energy and aromatherapy.
Each candle will burn differently due to the crystals moving around in the melted wax. If you notice the crystal is preventing an even candle burn, you may choose to remove it carefully with a metal spoon when the wax is soft, after you have extinguished the flame.

Question 10

Are your products a substitute for medical advice or treatment?

Accepted Answer

No. Please note that all information content on our ﻿Tales of Life Candles website should in no way be considered medical advice. Our product information is not intended to cure, prevent, treat or diagnose any disease or medical conditions. You are responsible for your own health and safety. Please consult your medical professional for advice on all health and medical conditions.

Question 11

Is it safe to leave the crystals in the candle or should they be taken out?

Accepted Answer

The crystals are extremely heat-resistant and safe inside the lit candles but we suggest that to ensure the most even candle burn, please remove the crystals out carefully during the candle's first light with a metal spoon when the wax is soft, after you have extinguished the flame.
 
In candles with raw crystals, please remove them from the candle during first light as they are more likely to cause an uneven burn due to being larger in size.

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